Hospertz India Pvt. Ltd. ("Hospertz", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through this website and our advertising, how we use it, and the choices you have. By using this site or submitting your details, you agree to this policy.
1. Information we collect
Information you provide
When you fill in a form, survey or booking on our site, we may collect your name, phone/WhatsApp number, email address, city, and details about your project such as project type, budget range, timeline, location and bed capacity.
Information collected automatically
Like most websites, we automatically collect technical data such as your IP address, browser type, device, referring pages and how you interact with our site, using cookies and similar technologies.
2. Cookies and tracking technologies
We and our advertising partners use cookies and tracking pixels — including the Meta (Facebook) Pixel and Google Analytics and Google Ads — to measure the performance of our ads, understand site usage, and show you relevant ads. You can control or disable cookies through your browser settings; some features may not work without them.
3. How we use your information
- To respond to your enquiry and schedule your consultation;
- To provide and improve our services;
- To contact you by phone, SMS, WhatsApp or email about your enquiry and our services;
- To measure and improve our marketing and website;
- To comply with legal obligations.
4. Communications consent
By submitting your details, you consent to being contacted by Hospertz by phone call, SMS, WhatsApp and email regarding your enquiry and related services. You can opt out at any time by replying STOP, clicking unsubscribe, or emailing us.
5. How we share your information
We do not sell your personal data. We may share it with trusted service providers who help us operate our business (for example, CRM, scheduling and marketing platforms), when required by law, or in connection with a business transfer. These providers are required to protect your data.
6. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes described here, or as required by applicable law.
7. Data security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent at any time. To exercise these rights, contact us using the details below.
9. Third-party links
Our site may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
10. Children
Our services are intended for adults (18+) and are not directed at children. We do not knowingly collect data from minors.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.
12. Contact us
For any questions about this policy or your data, contact:
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